This module is part of our:
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About the module
10 minutes
English, French
VR, PC, mobile and web
LLM & scripted roleplays
AI-powered personalised feedback
Completion certificate
Lesson planning resources
Who is it for?
This comprehensive module is designed for a diverse range of learners and a broad range of competency levels. It’s particularly beneficial for:
- Higher Education institutions: Enables students to develop essential soft skills in preparation for the transition from academia to the workplace.
- Business Schools: Offers graduating students essential skills for leadership roles and business communication.
- Corporations and Enterprises: Provides essential workplace skills, key for junior or apprentice-level employees to help them transition into work.
- Employability agencies: Supports individuals transitioning into new roles where effective communication is key.
- Further Education colleges: Bridges the gap between academic provision and setting students up for real-world success.
The Scenario
You have been working with Daniel on a project that Sonya is overseeing.
The delivery is due tomorrow but something came up and you need an extension. Daniel is doing a pretty terrible job of communicating what happened and what you need.
Your first task is to observe Daniel and identify poor communication practices. Then, face-to-face with Sonya, you will have the opportunity to have a go yourself at explaining the situation and requesting a delay.
This module is part of our Workplace Communications Essentials series.
Learning objectives.
Clear Communication involves a set of techniques that will get you heard, understood and make you able to influence others.
- Distinguish between good and bad communication practices
- Apply clear communications techniques and behaviour in a practical scenario
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