Negotiation & Conflict Management - Laying the Groundwork

This comprehensive module is designed for a diverse range of learners and a broad range of competency levels. It’s particularly beneficial for:

• Higher Education institutions: Enables students to develop essential soft skills in preparation for the transition from academia to the workplace.
• Business Schools: Offers graduating students essential skills for leadership roles and business communication.
• Corporations and Enterprises: Ideal for young professionals seeking to refine their public speaking abilities to advance in the workplace. Typically used in Onboarding and Fast-track programmes with junior to mid-level employees.
• High Schools & Further Education colleges: This module can help your institution meet the Ofsted's Inspection Framework expectations on Personal Development specifically on Developing communication skills.
• High Schools & Further Education colleges: This module can help your institution meet the following Gatsby benchmark: #3 Addressing the needs of each student

• Self-reflect on negotiations: Engage in an introspective analysis of your negotiation strategies and approaches.
• Master effective small talk: Develop proficiency in initiating and sustaining meaningful small talk to establish a positive negotiation opportunity.
• Cultivate rapport and trust: Learn techniques to build rapport and foster trust, while effectively managing the impression you project.
• Employ active listening: Utilise active listening skills to gain deeper insights into the perspectives of others and enhance overall understanding in negotiations.