Negotiation & Conflict Management - Approach & Mindset

Empower your learners with an understanding of how to effectively approach negotiations.
In collaboration:
Sage Publishing
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About the module

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40 minutes

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English

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VR, PC, mobile and web

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LLM & scripted roleplays

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AI-powered personalised feedback

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Completion certificate

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Lesson planning resources

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Who is it for?

This comprehensive module is designed for a diverse range of learners and a broad range of competency levels. It’s particularly beneficial for:

  • Higher Education institutions: Enables students to develop essential soft skills in preparation for the transition from academia to the workplace.
  • Business Schools: Offers graduating students essential skills for leadership roles and business communication.
  • Corporations and Enterprises: Ideal for young professionals seeking to refine their public speaking abilities to advance in the workplace. Typically used in Onboarding and Fast-track programmes with junior to mid-level employees
  • High Schools & Further Education colleges: This module can help your institution meet the Ofsted's Inspection Framework expectations on Personal Development specifically on Developing communication skills
  • High Schools & Further Education colleges: This module can help your institution meet the following Gatsby benchmark: #3 Addressing the needs of each student

The Scenario

Learners will explore the transformative impact of emotion management and learn the skills centred around understanding the interests of the other party - rather than advocating solely for their own viewpoint - in successful negotiations. Participants will learn how to uncover concealed value that holds the potential to mutually benefit all stakeholders involved.
Negotiation & Conflict Management_ Approach & Mindset _ Harry _ Tutor Room
objectives

Learning objectives.

  • Develop an insightful understanding of the interrelation between emotions and negotiation approaches
  • Skillfully identify and apply behaviours associated with a ‘collaborative and understanding’ approach as opposed to a 'convincing’ or ‘combative’ negotiation approach
  • Investigate strategies to uncover and expand opportunities, enhancing overall outcomes

This module was created with the following Subject Matter Expert:

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Dr Kevin Rockmann

Kevin W. Rockmann is professor of management at the Costello College of Business at George Mason University. He researches collaborative relationships in organization, with a specific interest in remote work, personal trauma, and teams. His research has appeared in many of the premier outlets in management, and he is the lead author on Negotiation: Moving from Conflict to Agreement (Sage, 2021). He has won six separate teaching awards and frequently consults on leadership topics.

The Full Course

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Work-Ready!

Transform your students into confident, employable professionals with modules focused on the soft skills essential to future success.

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