Higher education institutions
Engage your students to help them develop key employability skills.
AI-powered customer service VR training for students and young people
With Bodyswaps’ customer service VR training, empower your students and learners with soft skills vital to good customer service. Prepare them for the workplace with skills such as communication, active listening, and building rapport.
Tool up with core customer service skills and prepare for the world of work
Prepare students and staff to manage customer service interactions with confidence. With our modules specially designed for customer service training, supported by our other soft skills modules, you can ensure your learners are ready for any scenario. Help them de-escalate, build rapport, and communicate clearly.
Giving students and young people everything they need for the world of work with our AI-powered customer service VR training
Customer Experience - Making a Bad Situation Better
Discover three golden rules for emotionally-charged customer situations.
15 minutes
Customer Experience - Improving Customer Service in Difficult Situations
Help customers feel valued, reassured and in control during disruption
15 minutes
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Bodyswaps’ impact on education
The numbers
After one session of our Giving Feedback module:42%
increase in confidence in challenging inappropriate behaviour
40%
increase in students confidence in providing constructive feedback
82%
of students would recommend to their peers
Research has repeatedly shown that immersive technologies are a great tool for education, and we are noting this first-hand in the students’ confidence and abilities in public speaking and interview preparation.
Hans Moolman,
Research Fellow Specialising in AR/VR, Munster Technological UniversityThe research
Don’t just take our word for it, take a look at some independent research and case studies:
Thomas More University Report: Immersive Virtual Reality for Soft Skills Training
Discover student and instructor perceptions of Bodyswaps in this report conducted by Thomas More University.
Swapping perspective through VR to teach leadership, public speaking, and communication
Take a look at Meta’s infographic about the Thomas More University report on the utilisation of VR in HE.
Jisc - National Centre for AI in Tertiary Education: A Bodyswaps Pilot Report
Learn what Jisc, teachers, and students think after trialling a range of Bodyswaps modules.
How do we make an impact?
Customisable AI roleplays
Tailor AI roleplay simulations to your learners with our no-code customisation tool. Enhanced by AI-powered feedback, your learners will have a truly personalised experience.
Learner pathway builder
Tailor a unique learning experience by combining modules, bite-sized activities, and customisable quizzes and assessments into your very own course.
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Manage learners, monitor success
Our web-portal, Bodyswaps Go, gives you the power to observe your learners’ progress and success through our modules. Plus, it provides a variety of analytics to help you demonstrate their competency acquisition.
What people say about Bodyswaps
"When I teach interview skills now I won’t do it without Bodyswaps. I think that says it all right there.”
Cindy Leggott
Group Facilitator/Case Manager, Regina Work Preparation Centre
"Bodyswaps will help give the folks we work with a chance to have an emotional connection with the skills being taught. The connection will ultimately instil the behaviours and habits necessary to be successful in the workplace."
Kristin Rotas
Program Manager, Viability
"This is an excellent was to practice debating skills. The AI responses were well done and I found myself arguing with a person, not an AI. "
