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About the module
25 minutes
English
VR, PC, mobile and web
LLM & scripted roleplays
AI-powered personalised feedback
Completion certificate
Lesson planning resources
Who is it for?
This comprehensive module is designed for a diverse range of learners and a broad range of competency levels. It’s particularly beneficial for:
- Medical Schools and Health & Social Care programmes: Supports the development of foundational interpersonal and communication skills. This module was built with subject matter expertise from the NHS.
- Healthcare institutions: Equips practitioners and students with vital interpersonal communication skills to enhance interdepartmental interactions.
- Nursing Programmes: This module's learning objectives are aligned with The Essentials: Core Competencies for Professional Nursing Education (“The Essentials”) a publication owned by the American Association of Colleges of Nursing, which may be accessed here.
The Scenario
In this module, learners will complete a series of immersive scenarios that will help them develop the five key TeamSTEPPS® tools.
Team Strategies & Tools to Enhance Performance & Patient Safety (TeamSTEPPS®) 3.0. (Content last reviewed July 2023). Agency for Healthcare Research and Quality, Rockville, MD. https://www.ahrq.gov/teamstepps-program/index.html
Learning objectives.
This module helps learners practice 5 key TeamSTEPPS tools:
- Using the SBAR formula to share patient details with clarity
- Confirm details and catch errors using check-back
- Using CUS to make their voice heard when raising clinical concerns
- Giving and receiving proactive, affirming team support
- Organising emergency response teams as a situational leader
This module was created with the following Subject Matter Expert:
Sam Smith
Sam is a Certified Registered Nurse Anesthetist and simulationist at NewYork-Presbyterian/Weill Cornell Medical Center. As the first CRNA to complete a fellowship in Simulation Education at Cornell, she leads curriculum development for multi-professional and interdisciplinary patient care teams throughout the institution. She is also the CEO and founder of SimWell Innovations- a consulting service for simulation-based learning experiences. SimWell specializes in interprofessional collaboration and supports Bodyswaps in this area of focus.
The Full Course
The Modern Healthcare Practitioner
Equip your staff and students with essential interpersonal skills to encourage compassionate communication and collaborative care.
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Communicating in a Person-Centred Way - Getting to Know Each Individual
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Communicating in a Person-Centred Way - Acting With Empathy
Equip your students with the skills to understand others’ points of view and see things from their perspective, emphasising the importance of empathy in health and social care.
Equity & Anti-Racism in Global Healthcare
A psychologically safe space where healthcare professionals can explore their own implicit biases and motivations.
Navigating Angry Conversations With Patients
A series of VR training simulations to help newly qualified doctors and medical students to improve patient communications. Developed with The Royal Society of Medicine (RSM).
The Mental Health Practitioner
Practise speaking to a patient with acute anxiety and depression, who is having suicidal thoughts.
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Workplace Communication
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