In collaboration with:
About the module
English
VR, PC, mobile and web
LLM & scripted roleplays
AI-powered personalised feedback
Completion certificate
Lesson planning resources
Who is it for?
This comprehensive module is designed for a diverse range of learners and a broad range of competency levels. It’s particularly beneficial for:
- Medical Schools and Health & Social Care programmes: Supports the development of foundational interpersonal and communication skills. This module was built with subject matter expertise from the NHS.
- Medical Schools and Health & Social Care programmes: Supports the development of key staff-patient communication skills in a variety of situations.
- Healthcare institutions: Equips practitioners and students with vital interpersonal communication skills to enhance staff-patient interactions.
- Nursing Programmes: This module's learning objectives are aligned with The Essentials: Core Competencies for Professional Nursing Education (“The Essentials”) a publication owned by the American Association of Colleges of Nursing, which may be accessed here.
The Scenario
With help from their two virtual coaches, Abeeku and Nola, the learner uncovers the basics of person-centred communication skills before embodying the role of a healthcare assistant to put what they’ve learned into practice.
Learning objectives.
Through this module, learners will:
- Reflect on how they use the person-centred values
- Discover how to support a sense of identity to build self-esteem
- Find out how to explore each individual's history, preferences, wishes and needs
This module was created with the following Subject Matter Expert:
Dawn Grant
Dawn has over 30 years’ experience as a registered nurse. During her career, she has worked in a variety of roles. She led and managed Operating Theatres before changing her focus to the recruitment, Education and pathway development of Health Care Support Workers in 2009. In 2022 Dawn, along with Colleagues, designed the Support Worker Learning and Development Roadmap. She continues to work with NHS England on a number of projects to support the Support Worker development strategy.
The Full Course
The Modern Healthcare Practitioner
Equip your staff and students with essential interpersonal skills to encourage compassionate communication and collaborative care.
Related modules.
Communicating in a Person-Centred Way - Acting With Empathy
Equip your students with the skills to understand others’ points of view and see things from their perspective, emphasising the importance of empathy in health and social care.
Equity & Anti-Racism in Global Healthcare
A psychologically safe space where healthcare professionals can explore their own implicit biases and motivations.
Navigating Angry Conversations With Patients
A series of VR training simulations to help newly qualified doctors and medical students to improve patient communications. Developed with The Royal Society of Medicine (RSM).
The Mental Health Practitioner
Practise speaking to a patient with acute anxiety and depression, who is having suicidal thoughts.
