De-escalation AI roleplay

Empower your students and staff to practise effective de-escalation techniques, suitable for any industry. From healthcare to customer service to education, conflict is rife, and it’s key for everyone to feel armed with the confidence and skill to de-escalate and reach satisfactory resolutions.

About the roleplay

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English

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VR, PC, mobile and web

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AI-powered personalised feedback

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Downloadable learner report

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Who is it for?

This AI roleplay is customisable, allowing you to tailor the scenario to fit your learners’ contexts, needs, and goals. 

objectives

Learning objectives.

Learners will receive personalised AI-written feedback on their performance, including positive and constructive criticism on the verbal de-escalation skills they demonstrated. Learners are assessed on the following:
  • Defusing behaviours
    • Active listening
    • Empathy and validation
    • Collaborative language
    • Offering choice and compromise
  • Aggravating behaviours
    • Disrespectful language
    • Dismissiveness
    • Self-focused behaviour

What people say about Bodyswaps

"The AI roleplay simulator provided a dynamic and immersive debate experience, allowing me to input the topic and opposing opinions before engaging directly with the avatar. It felt incredibly realistic as I had to think on my feet, counter arguments, and adapt my approach in real time. The simulator's ability to challenge me with diverse perspectives not only sharpened my debating skills but also built my confidence in handling complex discussions."
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Zoe Tierney
Learning Technologist, Burton and South Derbyshire College
"I love the safe environment and it made it easy for me to be able to express myself without fear of making mistakes. The interactions with the AI avatar were lifelike and the feedback gave me a real sense of achievement."
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Colin Smith
eLearning Coordinator, The Cornwall College Group
"This is an excellent way to practice debating skills. The AI responses were well done and I found myself arguing with a person, not an AI."
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Jim Chaffee
Executive Director, The University of Iowa Tippie College of Business
"This AI simulation tool makes learning fun and interactive by bringing real-world scenarios to life away from the classroom. It will help our students build confidence, communication, and problem-solving skills while keeping learners engaged immersed in the virtual world."
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Clark Mitton
Digital Experience Design Lead, Bradford College
"I am super impressed with the AI Roleplays! They are easy to create and allow for an abundance of prompting and background knowledge to help set the scene and create the perfect roleplay you are looking for. The conversation, tone, and knowledge of the AI characters in the roleplays was fantastic. I was not expecting the conversations to feel so real and "human-like". Nor was I expecting them to be so knowledgeable based off of just the text prompts needed to create the roleplay."
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Robbie Parmentier
Learning Technology Consultant, Northeast Wisconsin Technical College

"Fantastic innovation from Bodyswaps! The AI tool really helps customise content to suit the needs of the learners and provide more real-life examples that they may come across. The feedback provided is in-depth and marks clear steps to develop skills."

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Hayden Jarrett
Data Analyst (Careers, Employability and Enterprise), University of Suffolk

Try Bodyswaps

Try Bodyswaps for free with our two-week trial.