De-escalation AI roleplay
Empower your students and staff to practise effective de-escalation techniques, suitable for any industry. From healthcare to customer service to education, conflict is rife, and it’s key for everyone to feel armed with the confidence and skill to de-escalate and reach satisfactory resolutions.
About the roleplay
English
VR, PC, mobile and web
AI-powered personalised feedback
Downloadable learner report
Who is it for?
This AI roleplay is customisable, allowing you to tailor the scenario to fit your learners’ contexts, needs, and goals.
Learning objectives.
- Defusing behaviours
- Active listening
- Empathy and validation
- Collaborative language
- Offering choice and compromise
- Aggravating behaviours
- Disrespectful language
- Dismissiveness
- Self-focused behaviour
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What people say about Bodyswaps
Zoe Tierney
Learning Technologist, Burton and South Derbyshire College
Colin Smith
eLearning Coordinator, The Cornwall College Group
Jim Chaffee
Executive Director, The University of Iowa Tippie College of Business
Clark Mitton
Digital Experience Design Lead, Bradford College
Robbie Parmentier
Learning Technology Consultant, Northeast Wisconsin Technical College
"Fantastic innovation from Bodyswaps! The AI tool really helps customise content to suit the needs of the learners and provide more real-life examples that they may come across. The feedback provided is in-depth and marks clear steps to develop skills."
Hayden Jarrett
Data Analyst (Careers, Employability and Enterprise), University of Suffolk