TeamSTEPPS® Toolkit Module 3: CUS

Help your nursing staff and students feel empowered and confident when raising clinical concerns.

TeamSTEPPS Toolkit M3
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About the Module

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15 minutes

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English

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VR, PC, mobile and web

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Large Language Model (LLM) & scripted roleplay

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AI-powered personalised feedback

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Completion certificate

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Lesson planning resources

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Who is it for?

This module is designed for nurses and nursing students to prepare for the challenges of interprofessional work, helping them to enhance their communication and collaboration skills.

While this module is tailored around the daily lives and responsibilities of nurses, other healthcare staff and students may find the tools useful and applicable to their own roles.

Scenario

Guided by two virtual coaches, Nurse Sam and Nurse Carlos, users will learn how to use the CUS (Concerned. Uncomfortable. Safety issue) technique to raise concerns. They'll then practice using this technique with the virtual Dr Huan.
Nurse Carlos + hospital tutor room
objectives

Learning objectives.

Through this third Toolkit module, learners will:

  • Identify how to use each component of CUS to advocate for patients
  • Apply CUS in practice to ensure patient safety

This module was created with the following Subject Matter Expert:

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Sam Smith

Sam is a Certified Registered Nurse Anesthetist and simulationist at NewYork-Presbyterian/Weill Cornell Medical Center. As the first CRNA to complete a fellowship in Simulation Education at Cornell, she leads curriculum development for multi-professional and interdisciplinary patient care teams throughout the institution. She is also the CEO and founder of SimWell Innovations- a consulting service for simulation-based learning experiences. SimWell specializes in interprofessional collaboration and supports Bodyswaps in this area of focus.

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