Let’s change behaviour - for good

Identify poor active listening habits, experience what lack of active listening feels like and practise active listening behaviours like clarifying, summarising or acknowledging emotions.

Identify poor communication practices, experience what you sound like to other people and practise clear communication behaviours like emotional self-regulation, affirmative body language or summarising.

Identify non-inclusive behaviours, experience what micro-aggressions feel like, practise strategies to challenge non-inclusive behaviour such as objective feedback, impact assessment and open-ended questioning.

Observe how conflicts can develop within diverse teams, develop your ability to flag non-inclusive behaviour and practise relationship-building skills.

Observe how managers perpetuate non-inclusive behaviour, develop techniques to challenge and create self-reflection and practise giving effective feedback.

Observe how a leader’s own behaviour can perpetuate inappropriate behaviour, develop skills to help others address the source of their conflicts and practise coaching others to lead by example.

Learn how others see you and develop self-awareness, practise introducing yourself to new colleagues and discover three rules to making a positive impact at work.

Build your self-awareness, learn to manage anxiety, prepare your key stories, learn the C.A.R. technique to answer almost any question and put your skills to the test with freeform interview simulations.